One model, clear maths
The monthly price scales with the number of Zendesk agents covered by the subscription. Ten agents cost $50/month, 25 cost $125/month, 50 cost $250/month and 100 cost $500/month. These are arithmetic examples, not separate plans.
What is not being claimed
No annual price, discount, free plan, trial, enterprise contract, setup fee or minimum agent requirement is published here. Those details should only be added after an explicit product decision.
Before Marketplace launch
Promise is not yet live on the Zendesk Marketplace. The current call to action is to request launch updates. Once the real Marketplace URL is configured, every page will use the same global installation link.
Questions about Promise pricing
How much does Promise cost?
$5 per agent/month.
Is there an annual discount?
No annual discount is currently published.
Can I install Promise from the Marketplace now?
Not yet. The Marketplace launch is coming later, and no listing URL is published.